ABOUT ME

Hi, I'm Santiago Agustin Plaza, I am an experienced IT and Cloud Support with a passion for the DevOps culture and the Cloud, seeking a challenging role in a dynamic company.

I share with you my experience:

Work

DXC Technology

Applications Support Analyst • November 2021 - Present

  • Managing on-premises and Azure cloud systems.
  • Windows and RHEL Linux server administration.
  • SQL Server and Oracle database management.
  • Customer and user support for a U.S. company.
  • Experience with incident resolution and ticketing.
  • On-call schemes and escalated support cases.
  • L2 support for .NET in-house, web and COTS applications.

    • Cyber Spain (Hometown small business)

    Technical Support • December 2018 - January 2020

  • Asterisk call center and Windows server administration.
  • Network management and system maintenance.
  • Employee technical support.

    • Certifications

    Microsoft Certified: Azure Administrator Associate

    October 2023

    Google: IT Support Professional Certificate

    December 2022

    Microsoft Certified: Azure Fundamentals

    April 2022